Tuesday, November 12, 2013

What Samsung Must Do to Threaten Apple’s Grip on the Tablet Market

To say that Apple Inc. (NASDAQ: AAPL) has a stranglehold on the tablet market is probably no more than to state the obvious. Of all devices running Apple’s iOS operating system, 28% are iPads. By contrast, just 12% of all Android devices using the operating system from Google Inc. (NASDAQ: GOOG) are tablets.

Tablets take an even smaller share of mobile devices made by Samsung Electronics. Just 9% of all Samsung Android devices are tablets while 91% are smartphones.

Now smartphones still dominate in global markets and Android-based smartphones made by Samsung own a 59% share of the market according to research firm Flurry. Samsung tablets hold a 42% share of global tablet in Flurry’s sample of more than 45,000 Android devices.

Flurry notes that the behavior of owners of Samsung’s smartphones and tablets more closely mirrors that of Apple device owners than it does that of other Android device users. Why then hasn’t Samsung penetrated the tablet market to a greater degree?

The short response is that the Korean company has been focused on getting to an equal footing in its hardware development and has let the ecosystem surrounding its tablets drift. It's not an uncommon error. Everyone looks at Apple's snazzy hardware and first-time buyers leap after it. But they stay because the ecosystem surrounding the hardware offers them everything they need.

Samsung has the software ecosystem attached to Android available, but the company's undifferentiated apps offerings don't give it a positive marketing message in the tablet space. It is forced to compete on hardware innovation and that's why we see smaller tablets and phablets and watches, among other hardware.

Samsung is stuck with a difficult choice. Either go after smartphone sales in developing markets where price is very likely to drive sales or throw more resources at selling tablets and other higher end devices in developed markets like the U.S. Or attack both markets at once.

The stakes are high and going after both markets will be costly. But, as Flurry notes, if Samsung could succeed at both markets, the Korean company becomes a bigger threat to Apple than does Google.

Flurry-Android-August2013Source: Courtesy Flurry

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